Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | thank-you... I received my order yesterday and would just like to thank-you for the excellent job you did. The workmanship, materials and all the details were very high quality and I am very happy and impressed. I will not hesitate to highly recommend you to anyone doing some framing!
Gord, | extremely happy I received the first shipment today and I just wanted to say that they are amazing, I am extremely happy with them. Thank-you for such a fast turn around. Excellent work!
John, | Frames are perfect! Just a note to say thank you for the prompt delivery of my frame orders. I am very impressed, with your product and service. I'll be back. Thank you.
Al, |