pleased ... I ordered 2 prints and was so very pleased with the results and how fast the order was processed and received.
I will certainly be ordering more prints in the future.
Ottawa, Ottawa | not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | Merry Christmas Just wanted to drop a quick message about how happy I am about the quality of the product I received and also the incredible service. I had originally ordered a product I later realized wasn't what I wanted so I had phoned and the clear communication and prompt help allowed the proper changes be made. To top it off, I received the items ahead of schedule and put a huge smile on my face. Will be back to order more and obviously will recommend this site to everyone!
Thanks and Merry Christmas to everyone at KeenArt :)
Kris, | picture turned out very well but Good Morning; Thank-you for your prompt service and to let you know the picture turned out very well. I did have a concern as there is a \"popped\" nail head at the top but as it\'s in a dark tree and can only be seen at different angles I didn\'t think it was worth the postage and hassle to return it.I would certainly consider using your company again but would hope that the finished product could be checked over before sending it out.
Doreen Russell, Chilliwack |